TAV’s Havas will be a consultant to TAV Macedonia for ground handling services at Skopje Airport

TAV’s Havas will be a consultant to TAV Macedonia for ground handling services at Skopje Airport

Havas, TAV Airports and Groupe ADP company will be a consultancy to TAV Macedonia for the ground handling services offered to airlines at Skopje International Airport, informs TAV Macedonia.
As the airport operator officials explain, Havas is a prominent brand specialized in ground handling airport operations in Turkey and on other markets where TAV Airports operates. 
Therefore, it has been engaged on the Macedonian market as a consultancy company, with an aim to transfer its rich know-how and extensive international experience. 


Metin Batak, TAV Macedonia General Manager stated: “Being 100% subsidiary of TAV Airports, Havas will provide consultancy services to TAV Macedonia, with an aim to increase the quality of services offered to airlines. In TAV Macedonia we already have a very competent GH team and now we’ll further benefit from Havas international experience. The Airport Service Quality (ASQ) award that Skopje International Airport received this year for the 7th time, is a testament of our continuous devotion to improve customer’s satisfaction, using group’s collective know-how. This time we’ll benefit from Havas’ global expertise. They’ll help us excel in our ground handling processes, thus we can provide superb services to airlines”.        
S. Mete Erna, Havas General Manager stated: “We evaluate all opportunities to grow abroad in our fields of operation, in which we focus on providing the best service to our partnerships. We transfer our long years of international experience and know-how to Skopje Airport, a significant hub in the Balkans, in ground handling services. We are pleased to provide consultancy services and to expand our global service network. We will continue to be the preferred business partner of airlines and airports.”
TAV Airports is present on the Macedonian market since 2010. Through TAV Macedonia, it took over the operations from the Government to both Macedonian airports – Skopje International Airport and Ohrid St. Paul the Apostle Airport.

TAV Macedonia successfully manages and it developed both Skopje and Ohrid airports, thus in 10-years, from 2010 until 2020, it has achieved fourfold passenger increase, from 640 thousand in 2009, it reached 2,7 million passengers at both Macedonian airports by the end of 2019, before covid-19 pandemic has started. In the same period, the number of destinations served increased to 44 from 15, due to the expansive marketing activities, benefiting from TAV’s global network that today spans at 100 airports in 30 countries.  
Until covid-19 crisis has started, TAV Macedonia was marking superb results with double digit growth in passenger traffic every year. After 2020 as the first pandemic year, 2021 was a year of stabilization and start of the recovery of passenger traffic that reached 78% increase in passenger traffic compared to 2020, but yet  48% less compared to the pre-pandemic 2019. This year, 2022, with the investment in runway rehabilitation at Skopje Airport, TAV Macedonia continues developing Macedonia’s capital airport as the main hub on the Balkans.
 

Covid19: Travel Safe

TAV Macedonia, as an airport operator, acts in accordance with the state institutions in the countries where passengers travel, the airports border authorities and the rules and regulations of the airlines. 
For travel document information and requirements by the country you want to arrive in and / or COVID tests requirements, please contact the Embassy of that country as well as the airline you will be traveling with. 
 

 - It is not mandatory for passengers to wear a face protective mask inside the terminal building of the airport, as of 3.5.2022, as per the changes and amendments in Covid-19 measures adopted by the Government of North Macedonia https://vlada.mk/node/28642. According to these changes, there is no obligation for citizens to wear a face protective mask in all closed areas, except in health institutions, pharmacies, public transportation (bus, railway, airplane, and taxi) and in institutions for care of old persons and persons with disability. Regarding the flight rules, passengers should follow the requirements of the airline with which they travel.


- Despite the existence of the online registration option, due to the new Covid-19 restrictions, passengers are obliged, upon their arrival at the airport, to register at the check-in counters, to check and verify the documents required to enter the country in which they travel, as well as to check-in their luggage.
 

-    Passengers will need to follow the instructions of security agents in a disciplined manner, and there, as in all procedures where queues are expected, it will be necessary to keep a physical distance of at least 1.5 meter.

Entering the terminal building of Skopje International Аirport is allowed without limitations/requirements connected to covid-19, as of 3rd May 2022 when the Government of N.Macedonia adopted the Decision (https://vlada.mk/node/28642) for lifting all covid-19 related protective measures except for wearing protective masks in certain institutions.

 

Due to the fact that covid-19 related requirements for different travel documents are still valid by certain countries, and which must be checked by our staff at the Check-In counters, please be informed that we strongly recommend to our passengers to arrive at the airport 3 hours before the scheduled flight.

In case you would like to perform a covid-19 test at one of the facilities by the two laboratories at the airport, please arrive at the airport earlier than 3 hours according to the required time for delivery of the test, that you should check with the adequate laboratory.

- Business and VIP lounge areas are cleaned and disinfected as prescribed by public health authorities with increased frequency based on the air traffic.

- There are available multiple self-hand sanitizers, alcohol-based with adequate signage for passengers.

- There is a self-service option with purpose all passengers to have limited contact with staff.

- Frequent disinfection of products that are often in contact with staff and passengers

- The tables are cleaned / disinfected after their use.

- Plexiglas separator has been fixed in order to avoid the contact between cashier and guests.

- At each table there are alcoholic disinfectants for hands

- Тrays and plates will be removed from common areas, they’ll be given to guests by the service staff.

-  Disposable packed products are used instead of products such as salt, sugar, napkins etc.

- All the used equipment in the duty free that comes in contact with the customers, shall be disinfected frequently.

- Guiding signs for the prescribed physical distancing (1.5m) in the shop area for all present persons are placed.

- We encourage customers to use only contactless credit or debit card.

- Entrance is free for everyone. There is a Big Alcohol Based disinfectant liquid machine on the main entrance of the shop

-    Passengers should arrive at the airport at least 3 hours before their flight, as check-in counters close at least 1 hour before departure time. This means that passengers must have completed the check-in procedures at least 1 hour before take-off, and then the Passport Control and Security Checking procedures, in order to arrive on time in the boarding area, i.e., at the Gates. 

Given the fact that TAV Macedonia as an airport operator is not responsible for determining and setting the rules for entry/exit into/from the country, as it is responsibility of the Border Police, which has the authority of Passport Control at airports, we would kindly ask you to contact the Ministry of Internal Affairs of R.N. Macedonia https://mvr.gov.mk/default , as well as to the Ministry of Health http://zdravstvo.gov.mk/  and the Government https://vlada.mk/ , where it is decided for these rules related to the Covid-19 pandemic.

-    You can make COVID-19 tests prior your departure at both airports through laboratories Zan Mitrev and Nikob Lab. More information available on the links below:

Skopje International Airport
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/  

https://nikoblab.mk/ 



 
Ohrid St. Paul the Apostle Airport:
https://zmc.mk/en/covid19/skopje-ohrid-airport-covid-19-testing-point/   

http://ohd.airports.com.mk/mk-MK/media-centre-mk/announcements-mk/page/announcement-covid-testing-airport-ohrid-mk  

 

-    We regularly and timely apply all measures of the Government and the Ministry of Health, as competent state institutions. Of course, we also follow the experiences of other airports around the world and the recommendations of the World Health Organization (WHO), the European Union Aviation Safety Agency (EASA), the International Civil Aviation Organization (ICAO), the International Airports Council (ACI) and the International the Air Transport Association (IATA), all in order to take appropriate action in a timely manner as conditions change in this global pandemic.